Connectors Overview

Connectors enable AI teammates to fetch data, call tools, and interact with external systems. They serve as bridges between Edge Delta’s AI Team and your infrastructure, development tools, cloud platforms, and data sources. Configure connectors with credentials and settings, assign them to teammates (or they auto-assign to specialized teammates), then AI teammates use the connector tools to perform operations.

What Are Connectors?

A connector provides:

• Authentication: Secure connection to external services
• Tools: Specific capabilities (e.g., list resources, query data, create issues)
• Permissions: Read-only or read-write access controls
• Configuration: Service-specific settings (endpoints, regions, filters)

The AI Team operates across two fundamentally different data patterns, each requiring distinct connector architectures optimized for their operational characteristics. This dual architecture enables complementary operational modes: streaming connectors provide the comprehensive telemetry foundation that teammates query during investigations, while event connectors trigger those investigations at precisely the moments human attention is most valuable.

Event Connectors

Two-way, MCP-based connectors that enable AI teammates to interact with external platforms. Depending on the connector, they can receive events (GitHub webhooks, PagerDuty incidents) and send actions (create Jira tickets, query AWS APIs).

Event connectors deliver discrete, actionable signals that trigger autonomous teammate workflows: PagerDuty incidents requiring immediate investigation, GitHub pull requests awaiting code review, AWS security findings demanding compliance assessment, Slack mentions needing response. These connectors operate through Model Context Protocol (MCP) servers that expose both inbound event streams and outbound action capabilities—creating tickets, posting updates, querying APIs, modifying configurations.

When you configure your first event connector, Edge Delta automatically provisions a dedicated AI Team cloud pipeline that routes events to OnCall AI. Additional event connectors become inputs to this same pipeline, consolidating event-driven workflows through a unified orchestration layer. This architectural separation ensures event-triggered investigations receive priority routing without competing with high-volume telemetry streams, while maintaining consistent governance and audit trails across both patterns.

Streaming Connectors

Data ingestion connectors that continuously stream telemetry data into Edge Delta Pipelines. They collect logs, metrics, traces, and events, making them available for AI teammates to query through the Edge Delta MCP connector. Streaming connectors are the same as sources in an environment (pipeline)—when you configure a streaming connector, you’re adding a source to a pipeline.

Streaming connectors handle continuous, high-volume telemetry flows—logs, metrics, traces, and events generated by applications and infrastructure. These connectors integrate with Edge Delta’s proven telemetry pipeline infrastructure where processors apply parsing, enrichment, masking, and routing before data reaches storage or downstream destinations. The same governance controls that protect production pipelines (RBAC, data masking, retention policies) apply uniformly to data that AI teammates access through the Edge Delta MCP connector. Organizations leverage existing pipeline investments while extending them with AI analysis capabilities.

Connector-Level Permissions

Configure default approval settings in the connector’s Tools tab:

• Allow: Execute without approval (read-only operations)
• Ask Permission: Require approval (write operations)

You can restrict specific tools when assigning connectors to teammates. Navigate to AI Team → Teammates → Edit → Connectors section to enable/disable tools per teammate or set specific permissions for that teammate.

Webhooks

Some connectors (GitHub, PagerDuty, Atlassian) provide webhook URLs. Configure this URL in the external service to push events to Edge Delta channels, triggering automated AI teammate responses.