Microsoft Teams Connector
3 minute read
Overview
The Microsoft Teams connector enables you to integrate OnCall AI with your Microsoft Teams teams, channels, and threads. This integration allows AI teammates to interact within your Microsoft Teams workspace for collaborative communication and notifications.
Add the Microsoft Teams Connector
To add the Microsoft Teams connector, you authorize Edge Delta to access your Microsoft Teams workspace through Microsoft login.
Prerequisites
Before configuring the connector, ensure you have:
- Microsoft Teams workspace with appropriate permissions
- Admin consent if you’re not a Microsoft admin user
- Ability to authorize OAuth applications
Configuration Steps
- Navigate to AI Team > Connectors in the Edge Delta application
- Find the Microsoft Teams connector
- Click the connector card to open the configuration panel
- Enter a display name for the connector
- If admin consent is required, click the admin consent link to authorize
- Click Save to complete the configuration
You will be redirected to https://login.microsoftonline.com/ to authenticate with your Microsoft account and authorize the connection.
The connector is now available for use by AI Team members who have been assigned this connector.
General Options
Display Name
Name to identify this Microsoft Teams connector instance.
Tools
teams_list_teams
Lists available teams.
teams_get_team
Get a team identified in the request.
teams_list_team_members
Lists members of a particular team.
teams_get_team_member
Get the team member identified in the request.
teams_list_team_channels
Lists channels of a particular team.
teams_get_team_channel
Get the channel identified in the request.
teams_list_channel_messages
Lists messages of a particular channel.
teams_get_channel_message
Get the message identified in the request.
teams_list_channel_members
Lists members of a particular channel.
teams_get_channel_member
Get the channel member identified in the request.
teams_list_message_replies
Lists replies of a particular message.
teams_get_message_reply
Get the reply identified in the request.
How to Use the Microsoft Teams Connector
The Microsoft Teams connector integrates with AI Team, enabling AI teammates to interact with your Microsoft Teams workspace based on natural language queries. Once configured, AI teammates can access teams, channels, messages, and members to help with communication and coordination.
Use Case: Team Communication
AI teammates can retrieve information about Teams teams, channels, and messages to help coordinate work. For example, when investigating recent discussions or checking channel activity, the AI can list available teams, access specific channels, and retrieve message content.
Use Case: Member Management
AI teammates can help identify team and channel members. When you need to know who has access to specific teams or channels, the AI can list members and retrieve member details.
Use Case: Message Monitoring
AI teammates can access message threads and replies to provide context or summaries. When reviewing team discussions or tracking conversation threads, the AI can retrieve messages and their replies from specified channels.
Troubleshooting
Authorization errors: Ensure you have appropriate permissions in your Microsoft Teams workspace. If admin consent is required, contact your Microsoft administrator to approve the application.
Connection errors: Try disconnecting and reconnecting the authorization. Verify your Microsoft account has access to the Teams workspace.
Next Steps
- Learn about creating custom teammates that can use this connector
- Explore other connectors to integrate additional tools
For additional help, visit AI Team Support.